Privacy Policy

The Privacy Policy of aafaq Islamic Finance (P.S.C) Website

1. The Scope

Our valued customer welcome to the aafaq Islamic Finance website.

Your privacy is so important for aafaq, so we take the due appropriate measures to protect it. This policy shall apply when collecting personal information via websites and mobile applications (if any) that is operated by aafaq or any of its affiliates.

Please read the Terms and Conditions stated below carefully as the use of this website means that you accept all the terms and conditions mentioned in this website.

2. aafaq Website Terms and Conditions

The provisions of the Terms & Conditions mentioned below including the content, information and services shall be an integral part of conditions for using the aafaq website. You acknowledge that you read, understand and agree to be unconditionally bound by these terms, whether you are a registered user or not.

aafaq shall not collect personal information about you when accessing this website unless you choose specifically and willingly to provide such information to us.

Your acceptance of these Terms and Conditions is regarded as approval to collect and maintain your personal information. aafaq shall not disclose your personal information to other parties and shall deal with such information confidentially, except the information to be provided to affiliates, subsidiaries and representatives if needed. We may also disclose your personal information to governmental, judicial powers, police or regulatory bodies if required.

3. Access & Use of the Information

This website and those in charge of the same shall follow comprehensive and strict information security policy. Moreover, authorized staff may access the personal identity information, where such staff pledged to maintain confidentiality of the information provided.

We shall not use such information except for processing your application to provide you with our products or services. By using this website, you agree to these Terms and Conditions.

4. Usage Restrictions

You agree to access and use this website only for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all applicable laws, statutes, rules and conventions pertaining to your use of this website. By accessing this website, you agree that you will not:

1. 1) Use this website, or any of the content, information, or services on this website whether intentionally or unintentionally to commit a criminal offense in violation to UAE or international laws or to encourage others to engage in any conduct which would constitute a criminal offense or give rise to civil liability;
2. 2) Post or transmit any discriminatory, libelous, harassing, defamatory, obscene, pornographic, or other unlawful content;
3. 3) Use this website to impersonate other parties or entities?  or to  gain access to any services or information or materials through any means not made available by us; or reproduce a copy or sell or download or exploit this website or any potion hereof for commercial purposes;
4. 4) Use this website to upload any content that contains software viruses, "Trojan Horses" or any other computer code, files, or programs that may alter, damage, or interrupt the functionality of this website or the hardware or software of any other person who accesses this website;
5. 5) Upload, post, email, or otherwise transmit any materials that you do not have a right to transmit under any law or under a contractual relationship?
6. 6) Alter, damage, threaten or delete any content posted on this website, or impair any of our computer systems, networks, and other components connected to, or used in this website.
7. 7) Disrupt the normal flow of communication in any way;
8. 8) Claim a relationship with or represent any business, association, or other organization with which you are not authorized to claim such a relationship or represent?
9. 9) Post or transmit any unsolicited advertising, promotional materials, or other forms of solicitation;
10. 10) Post any material that infringes upon or violates the intellectual property rights of others;
11. 11) Collect or store personal information about others, or interfere with any other party's use and enjoyment of this website or any of the content, information or services provided on this website.

5. Content of Information

aafaq reserves the right to monitor any content that you provide, but shall not be obligated to do so. Although aafaq cannot monitor all postings on this website, we reserve the right (but assume no obligation) to delete, move, or edit any postings that violate these Terms and Conditions as local and foreign copyright laws and international conventions protect the contents of this website.

In addition, aafaq takes the appropriate measures to protect this website from loss, abuse or change of information. However, aafaq shall not guarantee to maintain confidentiality of the content of this website or be legally liable for any damage that may affect you or any person as a result of violation of privacy regarding the information that might be transferred to this website.

aafaq reserves the right to scan all internet correspondences, including this website e-mail to and from aafaq. These correspondences shall include, but not limited to, any correspondences that may contain computer viruses or any code. This is also applicable to unauthorized correspondences that violate the security policy of aafaq website. Meanwhile, you acknowledge that you shall not transfer any material in any form to this website which may contain computer viruses, malicious codes, or destructive elements. Moreover, you acknowledge that you shall not try changing this website.

6. Disclaimer & Limitation of Liability

You clearly understand and agree that the contents and functions of this website are provided to you "as it is" without warranties of any kind, either expressed or implied, including, but not limited to, the warranties of accuracy and correctness of information provided by other websites connected to this website, warranties of name, merchantability, appropriate for a particular purpose or use, or currency.

You acknowledge that your use of this website, or any material available through this website, is at your own risk to the fullest extent in accordance with the applicable law.

Neither aafaq nor its employees warrant that this website will be uninterrupted, problem-free, without omissions, or without errors, nor do they make any warranty as to the result that may be obtained from the use of this website.

In no event will aafaq or its employees be liable for any incidental, indirect, special, punitive, exemplary, or consequential damages, arising out of your use of, or inability to use this website, including but not limited to, loss of revenue or anticipated profits, loss of goodwill, loss of business, loss of data, computer failure or malfunction, or any other damages.

It is worth mentioning that, the content of this website includes products and services of aafaq, is for your general information only. Hence, do not consider or follow this information as professional or financial advices. aafaq shall not be liable if the user follows this information. Investors must get the advice from professional experts in whatsoever suits their own circumstances and requirements. Moreover, any application of services and products received through aafaq website shall be subjected to the standards and aafaq?s policy.

You cannot depend on the financial information stated in this website concerning purchase or selling prices of investments or otherwise that has been previously done, or the received revenues thereof as an indicator of its future performance.

Deal with the financial information posted on this website with accuracy and care. Versions published in Arabic and English languages are the original; otherwise, there shall be no rights or legal impacts resulting from financial information stated on this website concerning accuracy and completeness.

In addition to the aforementioned, you must note that aafaq?s annual report and accounts that has been published or provided in this website shall undergo some changes according to the Annual General Meeting of aafaq shareholders for the subject annual report and account year.

7. Indemnity

You agree to defend, indemnify, and keep safe, aafaq and all of its employees and agents from any, and all liabilities incurred as a result of any claim arising from any breach by you of these Terms and Conditions of Use, including reasonable attorneys' fees and costs. You agree to cooperate fully in the defense of any such claims.

As aafaq reserves the right to assume at its own expense, the exclusive defense and control of any matter otherwise subject to indemnification by you. You agree not to settle any matter without the prior written consent of aafaq.

Further, you agree to indemnify aafaq, all of its employees and agents from and against all damages, legal fees, losses, expenses and any other costs related to any claims or procedures taken against aafaq arising out of your violation of any of the provisions of these Terms and Conditions, or any other liabilities related to your use of this website.

8. Website Hyperlinks

You shall not create a hyperlink to any page through this website without aafaq?s prior written consent. In case you create a link to a page through this website, then you are liable thereof, and exclusions and limitations set out above shall apply to your use of this website. Some links on this website lead to other websites that are not operated by aafaq, and aafaq does not have control in these websites and neither review nor control their content.

aafaq provides these links to users for convenience. These links are not an endorsement of products, services, or information, and do not imply an association between aafaq and the operators of the linked website. When you select a link to an outside website, you are subjected to the terms and conditions of the owner/sponsor of that outside website.

9. Registration & Account Information

Certain portions of this website are limited to registered users and/or allow a user to request support or services online by entering personal information. You agree that any information provided to us in these areas is complete and accurate, that you will not register, nor attempt to enter this website under the name of another person.

We would be grateful in aafaq if you could inform us of any inaccurate information or change in procedures, so that we can revise and improve this section.  Please communicate with us through email: info@aafaq.ae or customer.care@aafaq.ae.

10. Amendment of the Terms and Conditions

aafaq reserves the right to make any minor or major changes to these Terms and Conditions from time to time without your consent . If you continue using this website after making such changes, it shall mean that you accept these amendments.

In case of modification to these Terms and Conditions of Use aafaq may post a notice of such modifications on this page. Any modification is effective immediately upon posting, unless otherwise stated. You should periodically visit this page to review the current Terms and Conditions of Use.

11. Termination of Use

aafaq may, in its sole discretion, terminate or suspend your access to and use of this website without notice and for any reason, including your violation of these Terms and Conditions of Use, or for other conduct which aafaq, in its sole discretion, believes is unlawful or harmful to others. In the event of termination, you will no longer be authorized to access this website, and aafaq will use any means possible to enforce this termination.

12. E-Polling

aafaq's major server may offer an interactive poll system to users so they can easily share their opinions with other users and see what our clients think about important issues. aafaq shall not be liable for such opinions provide by users. aafaq?s major server system may tag users after they have voted, so they can vote only once on a particular question. This tag is not correlated with information about individual users.

13. Copyright

The contents of this website including, but not limited to, the texts, graphics, images, files, links, video and audio clips are the property of aafaq and are protected by copyright. aafaq reserves all copyright, trademarks, patent, intellectual and other property rights of the information contained in this website.

Therefore, you agree to abide by all copyright notices posted on this website.

Any unauthorized use, reproduction or printing of the information, materials and proprietary rights contained in this website is strictly prohibited.

14. Severability  of Provisions

If any provision of these Terms or Conditions are rendered unlawful, void, or unenforceable for any reason by any competent court or subject to any law or regulations, then the concerned provisions shall be suspended and other terms and conditions shall be effective as they are and remain valid, binding and enforceable.

15. Internet Correspondences

aafaq reserves the right to scan all internet correspondences, including the e-mail to and from aafaq's website. These correspondences include, but not limited to, any correspondences that may contain computer viruses or any code. This is also applicable to unauthorized correspondences that violate the security policy of aafaq website. Meanwhile, you acknowledge that you shall not transfer any materials in any form to this website which may contain computer viruses, malicious codes, or destructive elements. Moreover, you acknowledge that you shall not try changing this website.

All information provided to aafaq through this website shall be, and shall remain aafaq's private property.  aafaq reserves the right to use any idea, concept or suggestion submitted by this website's visitors and shall not be obliged to deal with the referred suggestions or information with secrecy and confidentiality.

16. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed according to applicable laws of the United Arab Emirates. All disputes regarding construction, application, revocation or annulment of these Terms and Conditions or any other related issues shall be referred to Dubai Courts.

17. Contact Details and Inquiries

If you have any inquiries about this website, products, services or terms and provisions, please contact us on:

Telephone: 600-502006 / 04-3306444

Fax: 04-3306222

P.O. Box: 282400 Dubai

You can also email us at: info@aafaq.ae or customer.care@aafaq.ae

Please be informed that all incoming calls to aafaq are recorded to ensure quality and efficient service only.